Effective Date: [Insert Date]
Company: ATGolfCarts.com
Registered Address: 187 Grahamstown Rd, Deal Party, Gqeberha, Port Elizabeth, Eastern Cape, 6012
Website: https://atgolfcarts.com
At ATGolfCarts.com, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) in South Africa, as well as international standards such as GDPR and data protection regulations for global customers.
1. 🔍 Information We Collect
We may collect the following categories of personal information when you use our website or services:
a) Personal Information
- Full Name
- Email Address
- Contact Number
- Delivery Address
- Billing Address
- Company Name (if applicable)
b) Transactional Data
- Purchase history
- Payment methods (Note: We do not store credit/debit card details. Payments are processed via secure third-party gateways)
c) Technical Data
- IP address
- Device and browser type
- Location (approximate, based on IP)
- Cookies and usage analytics
2. 🛠️ How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, confirmations, and shipping details
- Respond to your inquiries and customer service requests
- Send promotional offers, newsletters (only with your consent)
- Improve our website and services through analytics
- Ensure legal compliance with applicable financial, regulatory, and tax obligations
3. 🍪 Cookies and Tracking
Our website uses cookies to enhance your browsing experience. These cookies help us:
- Remember your preferences
- Track site usage for analytics
- Provide targeted advertising (only if consented)
You may disable cookies in your browser settings, though this could affect website functionality.
4. 🤝 Sharing Your Information
We do not sell or rent your personal information to third parties. We may share limited information with:
- Shipping & logistics providers for delivery purposes
- Payment processors (such as PayFast, PayPal)
- IT service providers and analytics platforms (e.g., Google Analytics)
- Legal and regulatory authorities when required by law
All third-party service providers are contractually bound to protect your data and maintain confidentiality.
5. 🌍 International Data Transfers
As ATGolfCarts.com operates globally, your data may be transferred outside of South Africa. We ensure that such transfers comply with applicable data protection laws and are protected by adequate safeguards such as secure servers, data encryption, and contractual clauses.
6. 🔐 Data Security
We implement advanced technical and organizational security measures to protect your data, including:
- SSL encryption
- Secure web hosting
- Firewall protection
- Limited access control
- Staff training on data privacy
7. 📅 Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Typically, data is kept for a period of 5–7 years for tax and compliance purposes, unless a longer period is legally required.
8. 📄 Your Rights
Depending on your location, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request data deletion (subject to legal limitations)
- Withdraw consent to marketing communications
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at:
📧 privacy@atgolfcarts.com
9. 📧 Marketing Communications
We may send promotional emails and product updates if you have opted in. You can opt out at any time by:
- Clicking “unsubscribe” in our emails
- Contacting us directly at info@atgolfcarts.com
10. 👶 Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. 📢 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it regularly.
📬 Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, contact us at:
ATGolfCarts.com
📍 187 Grahamstown Rd, Deal Party, Gqeberha, Port Elizabeth, EC, 6012
📧 info@atgolfcarts.com
🌐 https://atgolfcarts.com
